Get The Sound (“Company”) is committed to protecting your privacy and ensuring transparency regarding how your information is collected, used, and disclosed. This Privacy Policy describes our practices in connection with information that we, or our third-party service providers, collect through websites, web-based properties (such as widgets and applications), and mobile applications (“Mobile Apps”) that we own or control and that link to this Privacy Policy (each, a “Property” and collectively, the “Properties”). By providing Personal Information (as defined below) through the Properties, you agree to the terms of this Privacy Policy.
This Privacy Policy does not apply to, and we are not responsible for, the privacy practices of any third parties, including but not limited to Facebook, Apple, Google, Microsoft, wireless carriers, our artists, affiliates, or any external websites or services linked through the Properties. The presence of a link does not imply endorsement or affiliation. Please note that certain features of the Properties may allow you to submit information directly to third parties, such as social media platforms or application stores (e.g., Apple App Store or Google Play). Any such information is governed by the privacy policies of those third parties, not this Privacy Policy.
We collect two types of information through the Properties: Personal Information and Other Information. “Personal Information” refers to information that identifies you or makes you identifiable as an individual. “Other Information” refers to any information that does not directly identify you. If applicable law requires us to treat Other Information as Personal Information, we will handle it accordingly. We and our third-party service providers may collect the following Personal Information:
• Name
• Postal address (including billing and shipping addresses)
• Telephone number
• Email address
• Credit and debit card details
• Shopping cart content
Collection of Personal Information
We collect Personal Information through various means:
01
Through the Properties:
We may collect Personal Information directly through the Properties, for example when you subscribe to newsletters, make a purchase, or submit a request.
02
Offline:
We may collect Personal Information offline, such as when you provide information to us at events or venues.
03
From Other Sources:
We may obtain Personal Information from third-party sources, including publicly available databases or marketing partners, in connection with promotional campaigns. If you choose to connect your account through a third-party platform (such as a social media account), you may share certain Personal Information with us, which may include your name, email address, profile picture, social connections, listening activity, preferences, or other data accessible through that platform.
You are not legally required to provide Personal Information. However, certain features of the Properties may require you to provide such information in order to function properly or to allow you to access specific services or complete transactions.
How We May Use Personal Information
Get The Sound and its third-party service providers may use Personal Information for the following purposes:
01
Providing the functionality of the Properties and fulfilling your requests:
To operate and maintain the Properties, including enabling access to your account and providing customer support. To respond to your inquiries, requests, or feedback, including questions, suggestions, complaints, or requests for information. To send you administrative communications regarding the Properties, including updates to our terms, conditions, and policies. To process and fulfill your purchases, including payment processing, order delivery, and related customer service. To enable you to share content (such as music or artist information) with others through the Properties. By using such features, you confirm that you are authorized to provide your contact’s information. We process this information to perform our contractual obligations and/or comply with legal requirements.
02
Providing you with marketing communications and facilitating social sharing:
To send you newsletters, promotional content, and other marketing communications that may be of interest to you, where you have consented to receive them. To send SMS messages if you have opted in, including messages related to promotions or sweepstakes. Standard messaging and data rates may apply. You may reply “HELP” at any time for more information. To enable social sharing features that you choose to use. We rely on your consent for these activities.
03
Analysis and personalization:
To analyze user behavior and preferences in order to improve our content, services, and user experience. To personalize your experience on the Properties, including presenting tailored content, products, and offers based on your usage and IP address. We carry out these activities based on your consent or our legitimate interests.
04
Providing personalized services:
To deliver customized content and experiences based on your preferences. We rely on your consent or our legitimate interests to do so.
05
Managing promotions:
To enable your participation in sweepstakes, contests, and similar promotions, and to administer such activities. Additional rules may apply to specific promotions, and in case of conflict, those rules will prevail.
06
Managing contractual relationships:
To manage and fulfill our contractual obligations with you.
07
Aggregation and anonymization:
To aggregate and/or anonymize Personal Information so that it no longer identifies you. Such data may be used for analytics or other purposes without restriction.
08
Legitimate interests:
To use data where necessary for our legitimate business interests, provided that such interests are not overridden by your rights.
09
Business operations and improvements:
To conduct data analysis and improve the efficiency and performance of the Properties. To perform audits and ensure compliance with legal and regulatory obligations. To detect and prevent fraud, security incidents, and unauthorized access. To develop new products and services. To improve, enhance, and modify existing services. To analyze usage trends and better understand user behavior. To measure the effectiveness of marketing campaigns and adapt them accordingly. To operate and expand our business activities.
010
Legal and contractual basis:
We process Personal Information for these purposes to fulfill contractual obligations, comply with legal requirements, and/or pursue our legitimate interests.
Disclosure of Personal Information
Get The Sound may disclose your Personal Information in the following circumstances:
01
To our third-party service providers (and in some cases, our affiliates):
We may share your Personal Information with service providers who perform services on our behalf, such as hosting, data analysis, payment processing, order fulfillment, IT services, customer support, email delivery, auditing, and similar services necessary to operate the Properties.
02
To third parties for marketing purposes, in accordance with your preferences:
We may share your Personal Information with unaffiliated third parties or their partners so they can send you marketing communications, where permitted and consistent with your choices. We may also share your information with our artists and their representatives so they can communicate with you directly, including for marketing purposes, for example if you subscribe to their mailing lists, register on their websites, or otherwise express interest in their content. If an artist is no longer affiliated with Get The Sound, we may still share your information with them if you previously indicated interest in that artist. We are not responsible for how these third parties use your Personal Information.
03
To third parties involved in promotions:
We may share your Personal Information with sponsors or partners of contests, sweepstakes, or similar promotions so they can administer such activities.
04
When you choose to disclose information publicly:
You may choose to share Personal Information through public features of the Properties, such as message boards, chat areas, profile pages, or blogs. Any information you disclose in these areas becomes public and may be accessed, used, or shared by others.
In accordance with our Terms of Use, we may also use and disclose such content.
You should exercise caution when sharing Personal Information publicly.
WE ARE NOT RESPONSIBLE FOR THE USE OR DISCLOSURE OF INFORMATION YOU VOLUNTARILY MAKE PUBLIC THROUGH THE PROPERTIES.
Other Uses and Disclosures
We may also use and disclose your Personal Information where necessary or appropriate, particularly when we have a legal obligation or legitimate interest:
01
To comply with applicable laws and regulations, including those outside your country of residence.
02
To respond to requests from public or governmental authorities, including those outside your country of residence.
03
To cooperate with law enforcement, including responding to legal requests or orders.
04
For legal and operational purposes:
To enforce our Terms and policies. To protect our operations, rights, privacy, safety, or property, or those of our affiliates, artists, users, or others. To pursue legal remedies or limit potential damages. In connection with business transactions.
05
In the event of a corporate transaction:
We may transfer your Personal Information to a third party in the event of a merger, acquisition, restructuring, sale, joint venture, or similar transaction, including in cases of bankruptcy or liquidation.
Retention Period
We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy and as required by applicable law. The criteria used to determine retention periods include:
01
The duration of our relationship with you, including whether you maintain an account or continue using the Properties.
02
Legal obligations requiring us to retain certain data for a defined period.
03
The need to retain data in light of legal considerations, such as statutes of limitations, disputes, or regulatory requirements.
Sensitive Information
We ask that you do not send or disclose any sensitive Personal Information through the Properties or otherwise. Sensitive Personal Information includes, but is not limited to, social security numbers, information relating to racial or ethnic origin, political opinions, religious beliefs, health data, criminal history, or trade union membership.
Other Information
We May Collect We and our third-party service providers may collect “Other Information” (as defined above), including:
• Browser and device information
• Mobile application usage data
• Geographic location data
• Demographic information and other non-identifiable data voluntarily provided by you
• Information about how you use the Properties
• Aggregated data
How We May Collect Other Information
We and our third-party service providers may collect Other Information in various ways:
01
Through your browser or your device:
Certain technical information is automatically collected by most browsers and devices, such as your Media Access Control (MAC) address, device type, screen resolution, operating system version, browser type and version, and the version of the Property you are using. We may also collect a unique device identifier and other transactional data to help deliver content and advertising to your device.
02
Through your use of Mobile Apps:
When you download and use a Mobile App, we and our service providers may track usage data, such as the date and time the app accesses our servers and what data or files are downloaded based on your device identifier.
03
Geographic location information:
If you use location-enabled services, we may collect and process precise location data, such as GPS signals from your device. This information may be used to provide location-based services, personalized content, and advertising. You may have the option to allow or deny location access; however, disabling it may limit certain functionalities.
04
From you:
We may collect demographic information such as your postal code, gender, or preferred communication methods when you voluntarily provide it. This information does not directly identify you unless combined with other identifying data, in which case it will be treated as Personal Information.
05
Information about how you interact on the Properties:
We may collect information about how you interact with the Properties, including usage patterns and preferences. Analytics tools may be used to understand which features are most used, as well as device characteristics, language, and region.
06
By aggregating information:
We may aggregate Personal Information in a way that no longer identifies individuals, for example by analyzing usage trends across users.
How We May Use and Disclose Other Information
We may use and disclose Other Information for any purpose, except where restricted by applicable law. If we are required to treat Other Information as Personal Information under applicable law, we will handle it in accordance with this Privacy Policy. In some cases, we may combine Other Information with Personal Information (for example, linking location data with a user’s name). When combined, such data will be treated as Personal Information for as long as it remains combined.
We will use reasonable physical, technical and administrative measures to protect Personal Information under our control. If you have reason to believe that your interaction with us is no longer secure, please notify us immediately in accordance with the “Contact” section below.
Your choices regarding our use and disclosure of your Personal Information
Get The Sound provides you with several options regarding how your Personal Information is used for marketing purposes. You may opt out of the following:
01
Receiving marketing emails:
If you no longer wish to receive marketing-related emails from us or our affiliates, you can unsubscribe by using the link provided in the email or by contacting us at: contact@getthesound.fr
02
Receiving marketing SMS messages:
If you do not wish to receive marketing-related SMS messages, you may opt out at any time by replying “STOP” to any message or by contacting us at: contact@getthesound.fr
03
Sharing your Personal Information with third parties for marketing:
If you prefer that we do not share your Personal Information with artists or unaffiliated third parties for marketing purposes, you may opt out by contacting us at: contact@getthesound.fr
In all cases, please clearly indicate your request. We will process your request as soon as reasonably practicable. Please note that even if you opt out of marketing communications, we may still send you administrative or service-related messages.
How you can access, change or delete your Personal Information
You may request to access, review, correct, update, restrict, or delete your Personal Information. You may also object to its processing or request a copy of your data for portability purposes, where applicable. To exercise these rights, please contact us at: contact@getthesound.fr. Please specify the nature of your request clearly. For security reasons, we may need to verify your identity before processing your request, and we may only act on requests associated with the email address used to contact us. We will respond in accordance with applicable data protection laws and within a reasonable timeframe. Please note that we may retain certain information where required for legal, administrative, or transactional purposes. Where processing is based on your consent, you may withdraw that consent at any time by contacting us. This will not affect the lawfulness of processing prior to withdrawal.
Cross-Border Transfer
The Properties are operated by Get The Sound, and your Personal Information may be stored and processed in countries where we or our service providers operate. By using the Properties, you acknowledge that your information may be transferred to countries outside your country of residence, which may have different data protection laws. The Properties are not intended for individuals under the age of thirteen (13), and we do not knowingly collect Personal Information from such individuals.
We may update this Privacy Policy at any time. Please refer to the “LAST UPDATED” notice at the top of this page to determine when this Policy was last revised. Any changes will become effective upon being published on the Properties.
Get The Sound is the entity responsible for the collection, use, and disclosure of your Personal Information under this Privacy Policy. If you have any questions or concerns regarding this Privacy Policy or our data processing practices, you may contact us at: contact@getthesound.fr. Please note that email communications are not always secure, so you should not include credit card details or other sensitive information in your messages.
